What a mobile-first PMS actually changes
Three concrete things change the day a reception manager stops being tethered to a desktop. We walk through each.
ReadA property management system for independent hotels and guesthouses. Bookings, payments, rates, and guest conversation live in one place — on the device already in your pocket.
Start with a complete PMS. Add the apps your operation grows into. Bring our team alongside yours when the numbers get serious.
The calendar, the direct booking engine, the channel manager, guest emails, Icelandic card processing. Everything an independent property needs to run reception from a phone.
Explore BasicHousekeeping and maintenance boards for the team on the floor. Revenue tools that read demand and suggest the right rate. BI dashboards for the Monday morning readout. Guest upsells that sell themselves.
Add the appsA dedicated revenue manager, a channel expert on retainer, a 24/7 guest communications desk, treasury and payment reconciliation. For properties where another headcount is more friction than it's worth.
Bring in our teamPick the modules your operation needs and leave the rest. Everything runs inside one Flakk account, one login, one bill.
Reassign rooms by swipe. Twelve months of availability, colour-coded by status, filterable by room type.
One calendar, one hundred OTAs. Booking.com, Airbnb, Expedia, Vrbo, Agoda, Hotels.com — real-time sync, no double-books.
Charge, split, refund, VSK-adjust, email the receipt. iPhone Tap-to-Pay built in — the front desk follows the guest.
Dynamic pricing suggestions you can approve with one tap. Length-of-stay rules. Demand-driven rate plans.
OTA messages, direct email, in-app chat — one thread per booking. Reply in the guest's language, with templates.
Rooms by floor, status chips, assignments, SOP checklists, photo attachments. The team on the floor stays on the floor.
"We stopped juggling three apps on reception and started seeing the whole day on one screen. Our front-desk time per guest dropped by half, and nobody has to call me on my day off anymore."
Three concrete things change the day a reception manager stops being tethered to a desktop. We walk through each.
ReadSmall properties leave money on the table because the rules feel out of reach. They are not. A worked example.
ReadWhy language-aware templates beat generic auto-reply, and the workflow we built around that at Flakk.
ReadThirty days with your actual rooms and rates. Onboarding in a week. No credit card.
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